Congratulations on booking your luxury overnight cruise of Halong Bay with Paradise Cruises! As you embark on this enchanting journey, we want to ensure that you have a seamless and delightful experience. This comprehensive guide will walk you through the purchasing options available on board and the tipping protocols to show appreciation to our dedicated crew.
Once you've reserved and paid for your cabin, you'll be pleased to know that your package includes many inclusions, such as meals and excursions. However, during your cruise, you may wish to indulge in additional services and amenities. You can easily purchase drinks, wellness treatments, spa services, and souvenirs while on board. If you desire to upgrade your cabin or extend your stay, our friendly and professional crew will be happy to assist you with the arrangements.
For your convenience, any extra services or products you choose to purchase will be added to your account and can be settled at Reception during the check-out process, before you disembark. Please note that the prices for alcohol and cigarettes in Vietnam are subject to an excise tax higher than in many other countries. For instance, alcohol prices may include an additional tax of 20% or more, while beer has a 65% add-on tax.
We accept payment in cash (USD or VND) and welcome international credit cards (Visa, MasterCard, JCB, American Express, China Union Pay, Discover Card, Diners Club) on board, ensuring a hassle-free payment experience.
Tipping in Vietnam is not obligatory, but it is a thoughtful gesture to express appreciation for exceptional service. On your Paradise luxury cruise, our devoted crew considers tips as part of their income, and gratuities are greatly appreciated.
If you have received excellent service during your journey, leaving a tip is highly recommended as it acknowledges the hard work and dedication of the staff who have served you. To tip the crew members, you can offer at least VND 20,000 - 50,000 (USD 1 - 2) in cash directly to the individuals you wish to show gratitude to.
To make the tipping process convenient and fair, each Paradise Cruises vessel has a designated tip box. All gratuities collected in the box are shared among the cruise team members who have contributed to making your experience enjoyable and memorable.
As a general guideline, a cash gratuity of around VND 200,000 per cabin is considered a customary and reasonable amount to tip the crew.
At Paradise Cruises, we take pride in providing you with an unforgettable adventure amidst the breathtaking beauty of Halong Bay. With our convenient purchasing options and insightful tipping guide, you can fully immerse yourself in the wonders of the bay while enjoying the exceptional service provided by our dedicated crew.
Prepare to be captivated by the natural splendor, indulgent amenities, and personalized attention that await you on board. Your Paradise cruise promises to be a journey of a lifetime, filled with cherished memories and moments that will stay with you forever. Bon voyage!
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